Important Information: Discontinuation of EU Shipping as of August 12th
Dear Brixpando Community,
We have some sad news for all our customers outside of Germany: Since Monday, August 10th, we unfortunately had to permanently discontinue shipping to all EU member states (e.g., Austria, France, Italy).
It breaks our hearts that you won’t be able to fully enjoy the final days before our permanent closure on August 23rd. We want to be completely transparent with you about why bureaucracy is forcing us to take this step.
What is the reason?
On August 12th, the new European Packaging Regulation (PPWR) came into force. It dictates that online retailers must appoint a physical, notarized authorized representative in every single EU country they ship to, starting from the very first package.
This representative is legally responsible for packaging waste in that specific country. Here is the catch: hiring these service providers costs several hundred to thousands of euros per country every year in fixed base fees. Since we only shipped very few packages per month per country to other EU countries, this financial and administrative burden is simply no longer viable.
Unfortunately, despite heavy criticism, the EU Commission did not introduce any minimum thresholds or exemptions for micro-businesses. This effectively cuts off small shops like ours from the European single market.
What happened to existing orders?
- Orders already placed: All orders to EU countries were shipped as planned on Monday and Tuesday.
Who is NOT affected?
Shipping within Germany and to countries outside the EU will continue as usual:
- 🇩🇪 Germany: Remains fully available.
- 🇨🇭 Switzerland & Non-EU Countries: You are safe! Since Switzerland and e.g. the USA are not part of the EU, this regulation does not apply there. Orders from Switzerland are still possible until August 23rd.
Thank you from the bottom of our hearts for your understanding and your fantastic support over the past years!
„R2, we need to go up, not down!“
Your Brixpando-Team
(Patrick)